Tagged with 'web content'

Mining LinkedIn Answers and Discussions

LinkedIn Answers offers a way to ask and answer questions from other professionals on LinkedIn. Some of the top people are answering nearly 200 questions a week! This service hopes to tap the “wisdom of the professional crowd.” And quite often it hits the mark even with questions whose answer is typically, “It depends.” We know those answers require the most wisdom and professional experience to answer.

I stumbled upon two seemingly opposing questions in LinkedIn this week, as if one person needs to find the other. I was intrigued.

On The Content Wrangler Community LinkedIn group, one person asks if it’s possible to find a web content job that’s not also a programming job, or a content creation job that would offer technical training on the job. While it’s a post in the Jobs area, and not in the Answers area, it caught my eye as an interesting question. So I did a search for “web content” in LinkedIn Answers and came across another question about web content has to do with copy writing and how to find writers who can write exceptionally even in specialized niches.

The answers for the first question, where the person seems to have more content creation skills than tool skills, seem to say that a generalist’s approach is more valuable to most companies today. They list all the different tasks they’ve done in a business environment. One person even says, “good writing is neither understood nor very highly valued.”

Yet one of the answers to the question asking for niche content creators gives a quite specific method for finding good writers, namely journalists. She says “In addition to MediaBistro.com, I suggest the American Society of Journalists and Authors at ASJA.org. (Writers are vetted and national writing experience is required for membership.) … An experienced journalist can learn about a new topic and write about it in away that is both sophisticated and readable, minus the industry jargon.”

So while these questions seem related, you learn more by reading both discussions and coming to your own conclusion. I plan to do some searching in this crowd wisdom collection myself. Does anyone have good examples of LinkedIn Answers coming to the rescue for tough questions?

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Why Pay When You Can Get it for Free

With news agencies searching for strategies to keep the money flowing despite large losses and diminishing ad dollars, talk of charging for on-line news is being heard from even the big sources like the New York Times and Newsday. But maybe what these papers need are not ways to charge for news, but some kind of sugar daddy that makes the money so the papers can give the news away for free.

In January, Times exec editor, Bill Keller, held an open discussion with readers regarding the newspaper’s plans to charge for on-line content.  You may recall the Times charged for columns and archive information for a period of time, and it generated $10 Million a year, but the company decided it could reach more readers (and bring in more ad dollars) if they allowed everyone to read the news for free. Keller suggests that perhaps what they put behind the firewall wasn’t the right information so now they’re considering other options.

“A lot of people in the news business, myself included, don’t buy as a matter of theology that information “wants to be free.” Really good information, often extracted from reluctant sources, truth-tested, organized and explained — that stuff wants to be paid for.”

It wants to be paid for? You mean, like, taken on a date?

It’s not so much that information wants to be free, but we want it to be free.

Because news is happening all the time, and changes by the second, it’s hard to capture it long enough to charge someone for. If the Times starts charging for news, what stops me from going to CNN.com or just turning on the TV?

The top three pay models the Times is considering include pay-per-read, subscriptions, and some sort of pain-in-the-neck reading device like Kindle. No way I’m getting pimped into buying a Kindle just to read the NYT—or any other reader for that matter—or any other newspaper.

Last week Newsday announced its plans to cease giving news away for free as well.  They haven’t given details on plans—but it might have something to do with Cable TV subscriptions.

“When we purchased Newsday we were aware of the long-term issues facing the traditional newspaper industry,” Rutledge said. “Our goal was, and is, to use our electronic network assets and subscriber relationships to transform the way news is distributed,” he said. “We plan to end distribution of free Web content and to make our news gathering capabilities service our customers,” Rutledge added.

If advertising on Cable TV is still profitable, why not just charge a little more and give advertisers space on the web site, too—and keep the news free.

A healthy foundation of support

Keller of the Times refers to The Guardian when a reader suggests perhaps a foundation such as the one NPR has might help support the paper and keep news free.  The Guardian is considered  a success story among newspapers that moved from print-only to an on-line presence, but even it has been losing money. However, The Guardian has more than just a trust supporting it.

Op-ed writer Stephen Glover, has an interesting piece in The Independent about what really  keeps The Guardian and sister-paper, the Observer  “recession-proof.”

“. . . the two papers have been buttressed by the considerable profits of the Trader Media Group, which publishes Auto Trader, the motoring classified ads title.”

(Coincidentally, he has another op-ed about why he thinks US papers are worse off than the ones in the UK.)

But Auto Trader is not the only thing buttressing The Guardian and keeping it protected from the recession. In 2004, the Guardian launched its own dating service, Soulmates and in just a few short months had 20,000 subscribers. Now it has about 110,000 members with subscriptions running at about 35 bucks a month (L24.95)

In this recession, folks may not be spending money on newspapers, but they are looking for love online like guppies.  Major online dating services like Match.com and eHarmony.com are reporting double-digit surges  on their sites since December 08, and at times a direct relationship between what happens on Wall Street and what daters are doing.

“On days when the Dow went down by 100 points we found an increase in our site usage relative to when the Dow increased by 100 points,” says Gian Gonzaga, a senior research scientist for dating website eHarmony.

Following suit, another popular (with a certain crowd) British paper, The Daily Mail launched a dating service of its own this year, MailDating, hoping to draw more like-minded people to its site.

So maybe what newspapers really need is some kind of cash cow like Soulmates to keep afloat and keep the news flowing free.  Like maybe celebrity rehab advice subscriptions with Dr Drew or pay-per-view of the Octomom’s birth tape.

Any other ideas?

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FLOSSing is Good for Your Web Content

Free Libre Open Source Software makes the acronym FLOSS and it’s not the dental kind of floss that we’re talking about. Free also doesn’t mean no cost in this context – it means free as in freedom, which is how you get “Libre” for liberty – FOSS is known as FLOSS in Europe. With FLOSS and FOSS, you have the freedom to reuse the goods, knowledge, and content, share it in other places, or remix it as you see fit for your own purposes.

You may have heard the argument that open source doesn’t cost more in money but it can cost more in time because of the lack of support and documentation that often plagues open source software projects. Enter FLOSS Manuals, where the goal is to provide free manuals for free software. The documents produced in the FLOSS tool chain are written and read on a wiki web site, but also can be output as PDF files or as printed books.

FLOSS Manuals has created many inventive solutions for using wikis for documentation – not only can you get good print output from the system, but you can also use a Javascript-based API to embed chapters from a FLOSS Manuals book into any web page. A good example of this is the  NGO (non-governmental organization) in a box website http://openpublishing.ngoinabox.org. FLOSS Manuals content is licensed under the Gnu Public License (GPL), so anyone can reuse the content.

The way in which FLOSS Manuals are written mirrors the way in which free open source software – itself is written: by a community who contribute to and maintain the content.

There are three main sections for the site:

Read – You can read all of the currently live and up to date manuals online or in PDF files. The manuals are organized on the page based on what you want to do with the open source software the manual documents.

Write – With a free login, you can click an Edit link at the top of any page of a manual in progress – and all the manuals are in progress at any given moment.

Remix – With only your login and your imagination, you can drag and drop chapters from any book on the FLOSS Manuals site to create another book of your own remixed design. Then, you can either create a PDF of the remix, with your own CSS 3.0 stylings, or create a set of code that you can copy and paste to embed it into another website. With the remix option, you can harness the power of participant- or community-created content on any other website.

I’ve used FLOSS Manuals extensively for One Laptop per Child documentation for kids, parents, and teachers using the XO laptop and Sugar operating system. We recently held a BookSprint in Austin, Texas, to create even more content to improve adoption rates and make the goal of the $100 laptop for children in developing nations supportable and attainable. Adam Hyde of FLOSS Manuals is constantly expanding and improving the usabilty of the system. At the BookSprint, It was as if we had the content management system vendor in the room with us, writing right along with us, and doing bug fixes and enhancement requests as we wrote!

FLOSS Manuals About page says, “By supporting quality, user-friendly documentation of Free, Libre, Open Source Software, FLOSS Manuals aims to encourage the use of this software, to support the technical and social revolution it enables.” I’m seeing a content change for the better.

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Web Content 2009 (Tampa Bay, FL) Call for Presentations

After a successful Web Content 2008 in Chicago this summer, we are bringing Web Content to Florida for the first time ever. This is your chance to be a part of the exciting Web Content conference series! Here’s what you need to know:

  • Theme: The Impact of Social Media on Web Marketing Strategy
  • Date: February 17-18, 2009
  • Location: Sheraton Sand Key Resort (Clearwater Beach)
  • Submission Guidelines
  • Submission Deadline: August 15th, 2008

Still not sure? Here’s more information about the Web Content conference series and testimonials from this year’s conference. Feel free to contact Michael Silverman (msilverman@duoconsulting.com) or Scott Abel (scottabel@mac.com) with any questions.

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Web Content 2008 Wrap Up

After two days packed with great speakers on topics ranging from website design to online marketing ROI, Web Content 2008 ended on a high note with a cocktail reception in Duo Consulting’s office. The conference brought together marketing and technology professionals from a wide variety of industries, all hoping to find out how to create, organize, maintain and deliver web content in today’s Web 2.0 environment.

In true Web 2.0 fashion, conference goers were busy tweeting (#wc08) while listening to the speakers; photos taken at the conference were uploaded to Flickr; I also had the privilege of blogging at CMSWire on various sessions, including Duo CEO’s own Marketing in a Connected World and Content Management Meets Facebook (more below).

The questions asked at the end of each session and the conversations I was a part of are evidence of how relevant many of the speakers were. While Web 2.0 technology and social media may be part and parcel of the everyday life of those highly involved in technology, others in industries like health care or higher education often struggle with what to do about the new media landscape that they’re facing. Conferences like Web Content 2008 allow not only an exchange of ideas, but also an exchange of perspectives.

As a graduate student, it was enlightening for me to see how companies in the real world are trying to figure out how to manage their web content and what to make of the Web 2.0 “hype.” My takeaway from the conference: Web 2.0 isn’t for everybody. Web 2.0 technology merely provides tools, but companies need to first figure out what their strategy and business goals are before even thinking about “implementing Web 2.0.” That said, content and content management will inevitably play an increasingly important role in any company’s strategy (Web 3.0!). Effective content management is what will separate the successes from the failures.

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Some Web Content 2008 sessions:

Keynote: Hypersyndication and the Future of Media
Keynote: The Many-Armed Starfish: Today and Tomorrow in Social Media
Cross-Media 1:1 Marketing: Providing Personalized Content to Drive Sales
Design is Content, Too
Adding Dynamite to Dynamic Web Content
Don’t Let Web 2.0 Ruin Your Online Marketing

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